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Hortonworks Smartsense<sup>™</sup>

Hortonworks Smartsense

nube Enabling Proactive Issue Resolution

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Resuelva los problemas antes de que sucedan

Given the pace of Big Data and the critical nature of data applications, it has become imperative for organizations to stay ahead of cluster issues and resolve them rapidly. This has fundamentally changed the model for delivering Hadoop support from reactive to proactive monitoring and actionable recommendations that are actually delivered prior to customer experiencing an issue.

Hortonworks SmartSense: Enabling Proactive Issue Resolution & Personalized Cluster Insights. Download the White Paper to read more.

SOPORTE PROACTIVO

SmartSense™ de Hortonworks proporciona una colección de herramientas y servicios que previenen de forma proactiva los problemas de clústeres más comunes. Con SmartSense, los clientes pueden capturar rápidamente la información de diagnóstico necesaria para resolver los problemas. Esta información también se utiliza para generar recomendaciones proactivas que mejoran el rendimiento de los clústeres, la seguridad y las operaciones. SmartSense extiende el alcance de las operaciones de los equipos de los clientes con acceso a las mejores prácticas de la industria y al dominio experto de los equipos de ingeniería y soporte de Hortonworks.

QUÉ HAY DE NUEVO EN SMARTSENSE

With SmartSense 1.4, we focused on the following key areas:

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Recommendations In Ambari
Recommendations now flow directly into Ambari and using the SmartSense View you can now apply recommendations with the click of a button. SmartSense uses Apache Ambari to apply configuration recommendations, making recommendations easy to apply with full support for Apache Ambari’s configuration version control.

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Recommendation Export
Need to share recommendations with another team? You can now export recommendations as a spreadsheet for easy sharing using our ‘Export as Excel’ functionality. With a single click, you can share your recommendations with your colleagues to help with approval or application.

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Troubleshoot YARN Apps & Hive Queries
SmartSense now allows you to capture logs, explain plans, and container logs for YARN applications and Hive Queries. No more spending time manually gathering configuration and logs to troubleshoot complex YARN and Hive support cases, SmartSense handles it for you with a few clicks.

Cluster Activity Reporting and Visualization

SmartSense improves your visibility into cluster activity with visualization and reporting capabilities for YARN, MapReduce/Tez, and HDFS. SmartSense 1.3 provides operators with the ability to quickly understand how business users and tenants are using cluster resources.

Multiple Bundle Upload Option

SmartSense Gateway simplifies the process of uploading bundles of diagnostic information to Hortonworks Support. In SmartSense 1.3, users have additional upload options with SFTP, HTTPS and authenticated HTTPS proxy support.

Expanded Anonymization/ Redaction Capabilities

Giving customers the flexibility to pre-process cluster diagnostic information before it is encrypted and sent to Hortonworks has always been a priority for SmartSense. In this release we’ve expanded the number of out-of-the-box Anonymization rules to give customer more options for securing cluster diagnostic information.



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BOOST HADOOP PERFORMANCE

SmartSense uses advanced analytics to make recommendations based on the deep knowledge of our Hortonworks engineers and committers to prevent issues and improve performance of your HDP cluster. Based on the diagnostic data collected from HDP clusters around the world, SmartSense help you tune your configuration for maximum performance up to 2X.

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RETIRE LA FRICCIÓN DE LA RESOLUCIÓN DE PROBLEMAS DEL SOPORTE

SmartSense proporciona ingenieros de soporte de Hortonworks con el contexto, la configuración y la información de registros que es crítica para resolver los casos de soporte rápidamente. SmartSense recopila de manera eficiente la información diagnóstica, la métrica del rendimiento y los archivos de registro. Esta información está reunida en un único archivo que puede cargarse a su caso de soporte para dar a los ingenieros de soporte una visión comprensiva sobre el problema. Proporciona un acceso adelantado a esta información de diagnóstico para ayudar a reducir la naturaleza de ida y vuelta de la resolución de problemas que consume tiempo y recursos valiosos.

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ADELÁNTESE A LOS PROBLEMAS CON UN ANÁLISIS PROACTIVO

SmartSense también ayuda a los clientes a adelantarse a los problemas proporcionando recomendaciones accionables que están diseñadas para clústeres individuales y cargas de trabajo. Los clientes de SmartSense pueden beneficiarse de más de 200 reglas que se han creado para producir recomendaciones para el rendimiento de los clústeres, la seguridad y las operaciones para cada nodo de clúster individual. De media, el servicio de SmartSense produce 15 recomendaciones de mucho impacto para un clúster típico. Estas recomendaciones garantizan que su configuración de clúster sigue el ritmo del escenario cambiante de Hadoop y de diversas cargas de trabajo.

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UNDERSTAND WHAT’S REALLY GOING ON IN YOUR CLUSTER

Getting a clear idea of how business users and tenants are using cluster resources is critical for resource allocation in any multi-tenant environment. SmartSense gives operations teams the ability to visualize and report on cluster utilization data for critical Hadoop components. Answering questions like, who is using the most HDFS resources, what jobs are taking the longest to run, which jobs are consuming and wasting the most resources and how much should I charge each business unit for their use over the last quarter, are easily answered with SmartSense.